Case Studies

Case Study 3

Challenges

An External Funds Provider was seeking to consult from experts in Financial Services to understand what aspects they considered when choosing External Funds Vendors and how they could improve their products or client experience, to ascertain key action steps that would position itself in the segment as a preferred technology partner.

DIAKOB Approach

The client had limited time and resources to gather the information they need for their research. A management consulting firm and DIAKOB took the task of conducting 21 expert interviews. The interviews were conducting within 3-weeks to ensure a timely completion of the report.

Outcome

The report provided a comprehensive analysis of the Financial Sector in the Australian Market, while giving recommendations related to introduction of new funds and technology, and how the client could improve their client services to improve their ranking as a preferred vendor.

Case Study 3

Challenges

A management consulting firm working for a Biotechnology company was looking to optimize their Quality Assurance and Testing Procedures and explore the possibility of automation.

DIAKOB Approach

The client wanted to cover multiple regions to understand the best industry practices and KPIs to improve yield. DIAKOB identified 5 experts from 4 regions who were screened to ensure that the client received the best insights to develop their processes.

Project Breadth

DIAKOB provided 5 experts from Singapore, China, Japan and South Korea over a period of 1 week for the In-Depth Interviews

Outcome

A final report was compiled by the management consulting firm based on the insights collected from the 5 qualitative interviews. Topics covered in the report included industry-level metrics that encompassed benchmarks for Quality Assurance and process management.

Case Study 3

Challenges

A consulting firm wanted to explore ways of developing growth strategies in Healthcare Systems. It wanted to better understand potential strategies to implement and how it could utilize its resources to plan their business growth according to the market dynamics.

DIAKOB Approach

For a quick turnaround and due to limited resources, the client outsourced their research to a dedicated market researcher and DIAKOB Projects team, who conducted the research and compiled the findings.

32 interviews of C-Suite level experts were conducted by an expert with extensive healthcare system studies. Key topics included opportunities of growth, market dynamics and other areas which set the client apart from its competitors.

Outcome

A final deliverable report was compiled by the expert from the insights collected in the 32 interviews. Topics covered in the report included specific growth opportunities, strategies that promised results and the regional nature of the market

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